Refund Policy for dharamshalaonline.com
We at dharamshalaonline.com are committed to providing our customers with high-quality service and satisfaction. We understand that sometimes things can go wrong, and in the event that you need to request a refund, we have put together this refund policy to guide you.
Refund Eligibility
We offer refunds for the following situations:
- If the hotel cancels your booking: If the hotel cancels your booking, we will issue a full refund of any charges you paid for that booking.
- If you cancel your booking: If you cancel your booking within the cancellation period set by the hotel, we will refund any charges you paid for that booking.
- If you are not satisfied with your stay: If you are not satisfied with your stay at the hotel, please contact our customer support team to discuss your concerns. We will work with you to resolve the issue, and if we cannot reach a satisfactory resolution, we may issue a refund at our discretion.
Refund Process
To request a refund, please contact our customer support team at +91-8645000045. We will review your request and, if eligible, process your refund within 2 days of receiving your request.
Refunds will be issued in the same form of payment used to make the original booking, unless otherwise specified. We will not issue refunds for any charges incurred as a result of currency conversion.
Please note that some hotels may have their own refund policies, and any refunds will be subject to the hotel’s policy.
Changes to this Refund Policy
We reserve the right to update or modify this refund policy at any time. Any changes to this policy will be posted on our website and will be effective immediately upon posting.
Contact Us
If you have any questions or concerns about our refund policy, please contact us at info@dharamshalaonline.com & +91-8645000045 .
