1. User Eligibility
1.1. You must be at least 18 years old to use the Platform.
2. Account Registration
2.1. To use certain features of the Platform, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process.
2.2. You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.
3. Booking Process
3.1. Users may browse and book rooms or home stays listed on the Platform.
3.2. Users must provide accurate and up-to-date information during the booking process.
3.3. The booking is confirmed upon receipt of payment and a confirmation email sent to the user.
4. Cancellation and Refund
4.1. Cancellation policies are determined by the property owner and will be communicated during the booking process.
4.2. Refund eligibility is subject to the cancellation policy and the terms agreed upon at the time of booking.
5. Property Listings
5.1. Property owners are responsible for the accuracy of the information provided in their listings.
5.2. Company reserves the right to remove or suspend listings that violate our policies.
6. User Conduct
6.1. Users agree not to use the Platform for any unlawful or prohibited purpose.
6.2. Users must respect the rules and policies set by the property owners.
7. Payments
7.1. Payments for bookings are processed through secure payment gateways.
7.2. Users agree to pay all fees and charges associated with their bookings.
8. Liability
8.1. Company is not responsible for the quality of the accommodations or any issues arising between users and property owners.
8.2. Users are responsible for their own safety and security during their stay.
9. Privacy
9.1. The Platform's Privacy Policy governs the collection and use of user information.
10. Termination
10.1. The Company reserves the right to terminate or suspend user accounts for violations of these Terms and Conditions.
11. Changes to Terms and Conditions
11.1. The Company reserves the right to update or modify these Terms and Conditions at any time without prior notice.
12. Governing Law
12.1. These Terms and Conditions are governed by the laws of India.
By using the Platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at info@dharamshalaonline.com.
